Unlock agent confidence and deliver stellar global CX with Accent Harmonizer.
Even when language proficiency requirements are met, 50% of qualified candidates face rejection based solely on their accents.
Accent Harmonizer is a real-time voice fluency solution that boosts agent confidence, stands as a beacon for diversity and inclusion, and enhances clarity—minimizing distractions and ensuring optimal sound quality throughout conversations.
Listen to before and after Accent Harmonizer
40% increased
Accent fluency with real-time accent translation.
Less churn
Agents are less likely to leave when they can comfortably service customers.
Eliminate disruptions
Suppress echoes, background noise, and inconsistent audio levels with agent-controlled volume management.
Hire to the right profile
Hire from diverse backgrounds, eliminate accent training, and enable global team contribution.
Better experience
Improve CSAT and decrease call drops with clearer customer communication.
